Best Bulk SMS Provider in Kenya | MobiWave
Reach every Kenyan customer in seconds
Reach every Kenyan customer in seconds
MobiWave is a Kenyan bulk SMS provider with direct interconnects to Safaricom, Airtel and Telkom. Send transactional alerts, OTPs, marketing campaigns and two-way customer conversations from one REST API and one dashboard — with 99.9% delivery, transparent KES pricing, and no grey-route surprises.
Get StartedKey Features
Practical capabilities built for delivery, control, and measurable growth.
Direct interconnect with Safaricom, Airtel and Telkom — no grey routes
Personalised sender ID on all three Kenyan networks
Real-time delivery reports with per-MSISDN status
Message scheduling and recurring campaigns
REST API + SDKs (Node.js, PHP, Python, cURL)
Two-way SMS and shortcode for surveys and support
Sandbox environment with test numbers
Per-MSISDN opt-in ledger for ODPC compliance
Automatic 07:00–19:00 CAK promotional window enforcement
Webhook callbacks for every delivery event
Why Choose Our Bulk SMS Service?
- Deliver to all Kenyan mobile subscribers — Safaricom, Airtel and Telkom — from one account
- Transparent KES pricing starting at KES 0.20 per SMS at volume, with no setup or admin fees
- Native M-Pesa STK Push integration for one-tap payment collection in the same flow
- CAK-aligned sender ID registration handled during onboarding at no extra cost
- 24/7 local Nairobi support via phone, email and WhatsApp
- SLA-backed 99.9% delivery on transactional traffic
Get Started Today
Ready to transform your business communication? Contact us today to learn more about our Bulk SMS service.
Use Cases
See how businesses like yours are using our Bulk SMS service.
Marketing campaigns
Promote products, sales and seasonal offers to segmented audiences with personalised sender ID and delivery analytics.
OTPs and verification
Power two-factor authentication and account verification with low-latency, high-priority delivery on Safaricom, Airtel and Telkom.
Appointment and payment reminders
Reduce no-shows and improve collections with automated SMS reminders triggered from your CRM or booking system.
M-Pesa receipts and notifications
Send instant C2B confirmations, B2C payout alerts and account notifications via Daraja webhooks straight to your customer.
Emergency alerts
Broadcast critical updates — service outages, security warnings, weather alerts — to thousands of subscribers in under a minute.
Customer engagement and loyalty
Run two-way surveys, NPS collection and loyalty programs using shortcodes with shared or dedicated numbers.
School and SACCO communications
Send fee reminders, results slips, meeting notices and contribution statements to parents and SACCO members.
Government and NGO outreach
Reach citizens and beneficiaries with health campaigns, voter education and field-worker dispatches — works on every phone, including feature phones.
How Bulk SMS works in Kenya
From registration to live delivery, here is what working with MobiWave looks like.
Sign up and verify your business
Register with your Kenyan business registration, KRA PIN and a contact at +254 736 427 842. We verify and activate your account within one business day.
Register your sender ID on all three networks
We handle CAK-aligned Sender ID registration with Safaricom, Airtel and Telkom on your behalf at no extra admin fee. Most sender IDs are approved in 1–3 business days.
Test in the sandbox
Use our sandbox to send test SMS to approved test numbers, validate webhooks, and verify your templates. Switch to production keys when you are ready.
Send your first campaign
Send via REST API, our web dashboard, or scheduled recurring triggers. Watch delivery status stream in real time to a webhook or our reporting dashboard.
Scale with volume pricing
As monthly volume grows, your per-SMS rate steps down automatically across our tiered plans. Enterprise customers get a dedicated account manager and 24/7 priority support.
Bundle with M-Pesa, WhatsApp and USSD
Add native M-Pesa STK Push, WhatsApp Business API, USSD menus or airtime rewards from the same MobiWave account — one billing line, one support contact.
MobiWave vs other providers in Kenya
A side-by-side look at how MobiWave compares on the things that matter for Kenyan organisations.
| Capability | MobiWave | Africa's Talking | Celcom Africa | Twilio |
|---|---|---|---|---|
| Promotional SMS (Safaricom) | KES 0.25 | KES 0.40 | KES 0.40 | ~KES 5.85 |
| Transactional SMS (Safaricom) | KES 0.30 | KES 0.60 | KES 0.60 | ~KES 5.85 |
| Sender ID registration | Free, handled for you | KES 7,000 per network | KES 7,000 per network | Via international aggregator |
| M-Pesa STK Push | Native, bundled | Add-on | Add-on | Not native |
| WhatsApp Business API | Yes | Yes | Yes (reseller) | Yes |
| USSD shortcodes | Shared + dedicated | Shared only | Shared + dedicated | Not supported |
| Airtime rewards / bulk airtime | Bundled | Yes | Yes | Yes |
| SMS surveys (two-way) | Included | Add-on | Add-on | Add-on |
| Local Kenya support | 24/7 phone + WhatsApp | Developer-only | Business hours | No local team |
| Sandbox + SDKs | Yes (Node, PHP, Python) | Yes (broadest SDK coverage) | Yes | Yes (global standard) |
Pricing reflects publicly listed Kenya rates as of August 2026. Volume and contract discounts available on request.
Pricing
Choose the plan that best fits your business needs.
Small Business
- 1 – 50,000 SMS per month
- Personalised sender ID on all three networks
- Real-time delivery reports
- Web dashboard + REST API
- 24/7 support
Medium Business
- 50,001 – 500,000 SMS per month
- Everything in Small Business
- Message scheduling + recurring campaigns
- Webhook callbacks
- 24/7 priority support
Large Business
- 500,001 – 2,000,000 SMS per month
- Everything in Medium Business
- Two-way SMS + shortcode
- M-Pesa STK Push integration
- Dedicated account manager
Enterprise
- Above 2,000,000 SMS per month
- Everything in Large Business
- Custom SLAs and throughput guarantees
- On-premise or private-cloud option
- 24/7 priority support + named engineer
- Custom integrations and onboarding
Bulk SMS questions, answered.
The practical questions Kenyan organisations ask about bulk sms, with straight answers and KES pricing where it applies.
Still have a question? Talk to us →After you submit your business registration and KRA PIN, MobiWave verifies and activates your account within one business day. Sender ID approval typically takes 1–3 business days, and you can test your integration in the sandbox while approval is in progress.
Get in touch with our team today to discuss how MobiWave can help your business communicate more effectively.